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DOE: Screening Experiments View Demo See Course Objectives See Course Outline This course provides an introduction to the concepts of Design of Experiments along with detailed instruction on how to conduct screening experiments using Placket-Burman and Taguchi techniques. |
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Basic SPC View Demo See Course Objectives See Course Outline Basic SPC provides a solid understanding of variation and the statistics upon which control charts are based. It covers use of the most common variable and attributes control charts including x-bar & R-charts, moving average charts, p-charts, u-charts, np charts, and c charts as well as basic process capability concepts. |
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Basic SPC for Business Processes View Demo See Course Objectives See Course Outline Basic SPC provides a solid understanding of variation and the statistics upon which control charts are based. It covers use of the most common variable and attributes control charts including x-bar & R-charts, moving average charts, p-charts, u-charts, np charts, and c charts as well as basic process capability concepts. In this "Service Edition" of Basic SPC, examples and terminology are specifically related to the office or transactional environment. |
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Advanced SPC View Demo See Course Objectives See Course Outline Advanced
SPC teaches engineers and quality personnel how to select and set-up control
charts as well as how to conduct process capability studies.� X-bar & R charts, IX & MR charts,
other variable-data charts and attribute charts are covered. Methods for
conducting process capability studies includes how to deal with complications
encountered during capability studies.�
The training also covers alternative process capability measures
including Six Sigma capability and the use of Z-values. |
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The 5S's: Workplace Organization View Demo See Course Objectives See Course Outline The
5S's course introduces concepts of workplace organization and walks learners
through each of the stages of the 5S process (Sort, Set in Order, Shine,
Standardize and Sustain) so that they can apply the techniques in their job
and work area.� The course includes a
roadmap for implementing the 5S's along with examples of successes in each 5S
stage to help trigger ideas for the learner for their 5S effort |
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Lean Manufacturing View Demo See Course Objectives See Course Outline This course provides learners with a comprehensive understanding of how Lean Manufacturing works in a manufacturing company. Lean concepts (why lean, lean terminology, identifying wastes, Value Stream Mapping methods and the linkage between lean and Six Sigma) and lean practices (streamlining the value stream, workplace organization, ensuring predictability and consistency, set-up reduction, TPM, the visual workplace and continuous improvement) are covered.� The course provides the learner with lean implementation suggestions including approaches for addressing people issues, collecting and analyzing data to plan and track lean efforts, process workflow and layouts options with rationale and a sequential roadmap. |
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Lean for Business Processes View Demo See Course Objectives See Course Outline This course provides learners with a comprehensive understanding of how Lean Manufacturing works in a transaction or non-manufacturing business. Lean concepts (why lean, lean terminology, identifying wastes, Value Stream Mapping methods and the linkage between lean and Six Sigma) and lean practices (streamlining the value stream, workplace organization, ensuring predictability and consistency, the visual workplace and continuous improvement) are covered.� The course provides the learner with lean implementation suggestions including approaches for addressing people issues, collecting and analyzing data to plan and track lean efforts, process workflow and layouts options with rationale and a sequential roadmap. |
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Introduction to Lean Six Sigma See Course Objectives See Course Outline This course introduces learners to the fundamentals of lean and Six Sigma as complementary, additive methodologies that focus on both waste and variation reduction. �An overview of the supporting infrastructure needed to sustain the effort is covered as well as examples of Lean Six Sigma application in manufacturing, the office, order entry, warehousing and distribution, sales and R&D. |
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Lean for Job Shops View Demo See Course Objectives See Course Outline Lean for Job Shops is a training course designed specifically to help Job Shops adapt, prioritize and apply Lean Manufacturing tools and techniques to a Job Shop environment. Participants will learn how to implement Lean Manufacturing practices to complement the realities of their unique job shop environment. |
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Mapping Office Workflows See Course Objectives See Course Outline Mapping Office Workflows helps office workers create visual representations of processes that they work in and provides them with tools that help unveil different aspects of their workflow and see the processes they work in from different angles. By using one or more of the mapping tools covered (Brown-Paper Flow, Workflow Diagrams, Flowcharting, Value-Stream Mapping), learners will be able to identify the causes of nagging problems and take action to remedy them. |
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FMEA Training View Demo See Course Objectives See Course Outline FMEA Training provides step-by-step instructions on how to conduct both Design-FMEAs (DFMEAs) and Process-FMEAs (PFMEAs). Learners completing this training will be able to effectively participate on an FMEA team and make immediate contributions to quality and productivity improvement efforts. |
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FMEA Training for Business Processes View Demo See Course Objectives See Course Outline FMEA Training provides step-by-step instructions on how to conduct Process-FMEAs (PFMEAs). Learners completing this training will be able to effectively participate on an FMEA team and make immediate contributions to quality and productivity improvement efforts. In this "Service Edition" of FMEA Training, examples and terminology are specifically related to an office or transactional environment. |
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Mistake-Proofing Training View Demo See Course Objectives See Course Outline This course arms learners with a comprehensive background on mistake-proofing techniques focusing on problem prevention rather than problem detection/correction. Practical tools to design and implement mistake-proofing solutions are presented. The course includes approximately 150 examples of mistake-proofed solutions to provide learners with visual and mental triggers to mistake-proof their own processes. |
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Error-Proofing Business Processes View Demo See Course Objectives See Course Outline Error-Proofing
Business Processes is designed specifically for those working in offices and
transactional environments.�� This
course explores how to error-proof transactional processes by studying both
the server-side (service provider) and the customer-side of the
transaction.� The course provides
learners with techniques to uncover the root cause of errors and then prevent
their recurrence. |
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Cost of Quality View Demo See Course Objectives See Course Outline This training will introduce learners to the concept of the Cost of Quality as well as teach them how to measure COQ using a five-step approach. Upon completion participants will be able to establish a comprehensive COQ program, measure and track COQ performance and progress, prioritize improvement targets and ensure the program is both meaningful and sustainable. |
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Internal Auditing View Demo See Course Objectives See Course Outline This training will provide a foundation for conducting internal audits and will assure that all those involved in the audit, those doing the audit and those who's processes are being audited, have a common understanding of the audit steps, general objectives and benefits of effective internal audits. |
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Gage View Demo See Course Objectives See Course Outline Gage Training is metrology, gage and GD&T training designed for operators and technicians who use dimensional gages in their jobs. Learners are introduced to basic dimensional metrology concepts including an introduction to geometric dimensioning and tolerancing (GD&T) and the fundamentals of surface finishes. Gage Training also covers how to take measurements with the most frequently used dimensional instruments including calipers, micrometers, height and depth gages, fixed gages, gage blocks and surface plates and helps learners understand how to avoid common measuring mistakes. |
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Measurement System Analysis View Demo See Course Objectives See Course Outline Measurement System Analysis includes detailed instruction on a variety techniques for conducting GR&R (Gage Repeatability and Reproducibility) Studies and how to improve existing measurement systems following QS-9000/TS-16949 guidelines. It also includes training on managing the measurement system. |
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Fundamentals of APQP View Demo See Course Objectives See Course Outline Advanced
Product Quality Planning (APQP) was originated to provide a common,
standardized process for planning, developing and communicating the
requirements and status of new products and services between suppliers and
their customers.� The Fundamentals of
APQP course helps learners understand the five phases of the APQP process and
apply it to the development of new products and their corresponding processes. |
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8D Problem-Solving View Demo See Course Objectives See Course Outline 8D Problem-Solving teaches employees how to use proven problem-solving techniques to improve quality and productivity. |
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Quality Improvement Fundamentals See Course Objectives See Course Outline Quality Improvement Fundamentals provides a foundation for understanding and applying basic quality improvement tools to understand problems and develop permanent solutions. |
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The Five Whys See Course Objectives See Course Outline This training introduces learners to the Five-Why's technique including how to formulate "why" questions and collect and analyze data to properly answer the questions. Examples of the Five-Why questioning process in a variety of settings are provided and pitfalls to using the Five-Why process are discussed along with suggestions to avoid the pitfalls. |
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The Basics of DMAIC View Demo See Course Objectives See Course Outline This course is a variation of the �DMAIC Problem-Solving� course.� Its strong focus on Value Stream Mapping aligns the course with a Lean Six Sigma approach.� The course includes tutorials on many problem-solving tools that help identify, analyze and fix problems. |
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The Role of a Lean Six Sigma Champion See Course Objectives See Course Outline The Role of a Lean Six Sigma Champion course gives champions the knowledge they need to successfully mentor project teams and bridge the gap between black belts and organization management. Participants learn how to keep teams aligned with core business objectives, stay focused and achieve success. |
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Root Cause Analysis with Corrective Action View Demo See Course Objectives See Course Outline Root Cause Analysis with Corrective Action leads the learner through a four-step process for uncovering and tackling sources of problems and defects so that root causes can be addressed and the resulting problems eliminated for good. |